Whenever you seek change in organizations, target the human side that operates them, i.e. consider employees’ emotions as doors to their potential healing or turmoil. Even in business, emotions are key. Therefore, increasing Emotional Intelligence on the individual or organizational level is the key to effective change inside any organization, and it’s a need that assures its success in the future.
Check out this clip by Chip Conley, who talks about his personal encounter with suicide in the US, and its increasing rates, which motivated him to seek a better understanding of himself, life and others, until he landed on the domain of Emotional Intelligence, and how it helped him and his business thrive.
Take care of your emotions. Honor, respect and listen to them. They are your real source of knowledge and wisdom.